This module builds on the foundation established in the Communication Styles course. You will gain an understanding and appreciation for the importance of having emotional intelligence. You wil also learn ways to recognize various emotions, practical techniques to maintain composure and professionalism when the emotions are high, how to provide feedback effectively, and have several opportunities to practice.
In this module, you will be able to:
The Speaker’s Choice™ works nationally delivering a variety of corporate training programs, giving clients the keys to make positive and lasting impressions. The results are more confident and influential business professionals.
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