To build sustainable long-term relationships with clients, delivering results will work for a while. In the long term results alone will be insufficient. You need to build trust and advisor-based relationships. We will discuss key steps to build trust over time to build sustainable clients who will rave about you to others. We will also discuss key elements of trust, including: credibility, active listening, and giving advice effectively. Finally, we will look at the impact of demonstrating strong emotional intelligence on client relationships.
In this module, you will be able to:
The Speaker’s Choice™ works nationally delivering a variety of corporate training programs, giving clients the keys to make positive and lasting impressions. The results are more confident and influential business professionals.
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