Philosophy

What We Believe

We believe communicating with credibility, impact, and influence is the number one skill in business today. The Speaker’s Choice ™ works with companies and business professionals to improve spoken communication, interaction, confidence, and trust with your clients and internal audiences. Our training and coaching emphasizes three major areas – Mechanics, Messages, and Mindset. To empower our clients, the methods used by the team at The Speaker’s Choice™ includes: video-recording with balanced feedback, group and individual coaching, role playing, and real application and practice of our suggested techniques.

 

At Its Core 

Mechanics

First, the Mechanics of communication – voice, eye contact, posture, listening, giving feedback – are important facets of effective communication. Our workshops and one-on-one coaching sessions help people change and polish the way they interact with others to improve engagement, enhance their presence and build trust.

 

Messages

Second, we provide tools and coaching to help people develop Messages that target the needs and interests of specific audiences; deliver clear ideas and information in a concise way; and incorporate specific actions to increase sales, build a strong public image and get results.

 

Mindset

Third, we deal with Mindset – the attitude, belief, and perspective that drives our approach to communication. It can create the biggest barrier or breakthrough to successful communication and leadership. Self-awareness is the first step toward mastering one’s Mindset. The results of personality and strength assessments combined with customized coaching helps our clients shift the way they approach people and projects to improve effectiveness and productivity almost overnight.

 

How We Work

To empower our clients, the methods used by the team at The Speaker’s Choice™ includes: video-recording with balanced feedback, group and individual coaching, role playing, and real application and practice of our suggested techniques.

 

 

 

Videos: What does The Speaker's Choice Training look like?

 

 

 

 

 

Leadership

 

Jeff Hornstein | President

 

With more than two decades of experience in communications coaching, sales, management, engineering, training, and consulting, Jeff Hornstein has worked directly with over 13,000 clients helping them achieve greater impact and influence by developing their leadership presence through powerful spoken business communication.  Jeff works with clients one-on-one, in small and larger groups.  Almost all engagements involve very interactive coaching that employs extensive amounts of video-recorded practice paired with real-time feedback.  Clients walk away feeling more confident when dealing with all communication situations: conveying stronger leadership presence, communicating greater credibility, and producing more results with less effort.

An entrepreneur who built his business to a thriving national training organization serving clients such as Allstate Financial, American Academy of Pediatrics, Baxter Healthcare, CME Group, Exelon Nuclear, Gallup Consulting, McGraw-Hill, Oracle, Spencer Stuart, Symphony IRI Group,  and the University of Chicago Booth School of Business, where Jeff and his team have worked with more than 1000 MBA students.  Jeff combines analytics and creativity to give each client a highly effective training/coaching experience. 

Jeff’s career began in the engineering world.  Recognizing the need for client education, Jeff created a training department and associated curriculum which provided new revenue streams and a seminar series for Dukane Ultrasonics.  Through this, he discovered his passion for training and began the transition from engineering to communications. 
 
Jeff has a BS in Industrial Technology from Illinois State University and a Masters level certificate in Organization Development from Benedictine University.  He has also has spent the past 20 years steeped in various forms of transformational education. 

Jeff and his wife, Kathleen, have 4 children and live in the suburbs of Chicago.  Additionally, he serves on the board of directors for the BHARE foundation - a non-profit organization committed to funding autism research and education.  The Speaker’s Choice™ is also a proud sponsor of the St. Charles girls softball Blue Devils. 

 

 

Sue Reynolds-Frost | Director of Client Services

 

Sue joined The Speaker's Choice is 2009 and bought 16 years of experience in professional development and communication skills training. As Director of Client Services for The Speaker’s Choice, Sue is responsible for developing and tailoring communication skills programs such as the Myers-Briggs Type Inventory™ (MBTI), Social Styles, Emotional Intelligence™, Conflict Management, as well as professional communication skills coaching. She has been a lead facilitator for The Speaker’s Choice’s flagship program, Communicating Credibility™ for the past 3 years and regularly teaches Executive Presence and MBTI as part of the leadership curriculum at The Booth School of Business at University of Chicago.

Sue also speaks on the subject of building trust and emotional intelligence to an array of local and international business groups. Whether working one-on-one or with a group, Sue brings a down-to-earth sensibility and authenticity to all engagements - a combination that delivers dynamic solutions and lasting results.

Sue spent ten years as Director of Training for Spencer Stuart, one of the world's largest executive recruiting firms. In her role, Sue worked with partners and consultants to develop and deliver global programs and solutions to advance internal and external communication skills, effective feedback, conflict management and competency based assessment.

Sue earned a BA in Communications from the University of Wisconsin-La Crosse. She resides near Chicago with her husband Angus, and their 3 children.  In her spare time, Sue is an exercise enthusiast, music lover, and is Co-President & Faculty Advisor - West Suburban Montessori School, Oak Park Illinois.   


Areas of Expertise:
Executive coaching
Presentation Skills
Team Effectiveness
Conflict Management
Effective Feedback
Communication Skills
Emotional Intelligence
Group Facilitation
Learning Strategy, Design & Development

Assessments & Psychometrics:
Myers-Briggs Type Indicator (MBTI)
Social Styles
Realise2 Strengths Assessment
Thomas-Kilmann Conflict Mode Instrument (TKI)
FIRO-B Leadership Assessment 
 

 

 

Our highly-experienced staff of training consultants and coaches come from varied industries and backgrounds including: Insurance, Sales and Marketing, Tax (IRS), Technology, Consulting Services, Executive Recruiting, Higher Education, Training & Development, Automotive, and more. The common thread between all of us is our commitment to quality, consistency, and a strong passion for making a significant positive impact on the people and organizations we work with. All have a minimum of 15 years of training, coaching, consulting, and/or business experience.